Last updated: February 17, 2026
1. Introduction
At Smart Solutionz (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you:
- visit or interact with our website;
- request information or services;
- communicate with us through forms, email, phone or other platforms.
By accessing our website or submitting your personal information to us, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Company or organisation name
- Any other information you voluntarily provide (such as messages or queries)
Technical / Usage Information
- IP address
- Browser type and version
- Device information
- Pages visited and usage patterns
- Cookies and similar tracking technologies
3. How We Collect Information
We collect information:
- Directly from you when you submit it via forms, emails, or other communication channels;
- Automatically through cookies and similar technologies when you browse our site.
4. How We Use Your Information
We use personal information for the following purposes:
- To provide, manage and improve our services and website;
- To communicate with you (including responding to enquiries);
- To customise your experience and optimise site performance;
- To comply with legal obligations and enforce our Terms & Conditions.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Lawful Basis for Processing
We process your information:
- With your consent (e.g., when you submit contact details or enable cookies);
- To fulfil a contract or service you request;
- To comply with legal or regulatory obligations (e.g., POPIA compliance);
- For our legitimate business interests (e.g. analytics and service improvements).
6. Sharing Your Information
We may share your personal information only:
- With service providers who help us operate the website or deliver services;
- When required by law or to protect our legal rights;
- In connection with business transitions (e.g., sale or restructuring), with appropriate safeguards.
7. Security of Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorised access, disclosure, or misuse. However, no system is completely secure — absolute security cannot be guaranteed.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We recommend you review their privacy policies separately.
9. Your Choices and Rights
Subject to applicable law, you may:
- Request access to personal information we hold about you;
- Request correction or deletion of your personal information;
- Withdraw your consent where processing is based on consent.
To exercise these rights, please contact us using the details below.
10. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised effective date.
11. Contact Information
If you have questions about this policy or your personal information, please contact:
Smart Solutionz
Email: shavina@smartsolutionz.co.za
Phone: +27 61 673 8716
Address: Campbell Road, Eldo Lakes Estate, South Africa